My daughter has an
iphone. Can it actually get on the internet and send email?
does it mean when they say a predator "grooms" a child?
Grooming is a systematic
process used by a predator to build a friendship and pave the
way to an eventual meeting with the your child. The predator
may use cell phones, twitter, face book and other social
son uses a trac phone. Can it be examined??
Yes. We can examine and
retrieve data from trac phones but, depending on the model,
the information might be limited.
once in a while, I'll take my daughter's phone and look through
it. I don't see anything suspicious. Does this mean she is making
We know that you hope
so. Unfortunately, today's kids have learned to delete
information after each session which makes the information
unavailable to be viewed by the parent. We have a saying,
"When in doubt, check it out."
son said it would be a violation of his privacy if I had his phone
examined. Can I get in trouble?
your child is under 18, your child's rights preference for
privacy must not out weigh your child's safety. Sure they'll
be upset with you but how upset will you be if they become a
victim and you could have prevented it.
you be able to recover pictures or text if if they were deleted?
Our forensic technology is the best on the market and supports
over 8,600 makes and models of cell phones. However,
once in a while we will find a non supported phone.
Also, the memory of each phone is limited. As files or
pictures are deleted, the space where the deleted file
occupies may get over written with new text or pictures. Once
the data is overwritten, it cannot be recovered. It's
important that if you suspect you child is involved in an
inappropriate relationship or involved in questionable
activity using his/her phone, you should immediately take the
phone for examination. If they delete the information prior to
you seizing it, there is a good chance we will be able to
recover the information.
will I know if the person texting my daughter is a predator?
is where our service is very useful to a concerned parent. Our
report identifies a child's contacts by name or screen name
used by the groomer. If there is text or email, you will
be able to read it along with the date and time of
contact. Armed with this data, the parent is able to
talk with the child in a systematic way and quickly identify
the next steps required
I just had my
daughter's cell phone examined by your company and recognized a
teacher from my daughter's school has been sending her
inappropriate text. What should I do?
MUST contact the police in your jurisdiction
you be able to tell me if my son has been visiting pornographic
web pages on his cell phone or computer?
We will provide you with every site visited in accordance with
the history information stored internally
I want my daughter's
cell phone examined. How do I get it to you?
you're within the Pittsburgh Pennsylvania or
Las Vegas, Nevada area, we can arrange
to meet you to pick up the phone. Or you can simply FedEx, UPS
drop ship mail via USPS. to the address provided to you after
How long will my
daughter lose her cell phone once you have it for examination?
phones are examined and returned within 48 hours. This time will
be significantly longer if the phone is pass coded and the
password is not provided or if you want the phone or computer
searched for specific information such as names, dates,
card numbers etc.
Are there any hidden
cost involved in this process?
. How do I pay?
When you call our
private number, we will discuss your needs and make every
attempt to work within your budget. We require pre payment
prior to receiving the phone or computer. You will also be
required to pay the return shipping charges.
We can accept Visa, Master Card, American Express and
My son has been
getting threatening and harassing text messages from a class
mate. What should I do?
after examining your son's cell phone you find evidence of
threats or harassment from another student, you may either
contact the local police or the superintendent of the school
district. Our report will be detailed enough to effect an
arrest or administrative action.
How do I get the
information from you once the examination is complete?
electronically mail you the report for your review or we can
make a hard copy and mail it to you. The only cost
difference is if there is in excess of 50 pictures or text
messages that we have to print in order to make a hard copy,
we must charge $.25 per picture or text over the limit of
50. (Cost of ink is expensive) We have examined phones
containing over a thousand pictures and to print that many
at our price would be cost prohibited. There are no
additional charges regardless the number of pictures or text
if we electronically email them.
Does the deleted
information stay on the cell phone or computer forever?
Depending on the amount of storage capacity, the deleted
files can be over written with new files thus making them
unrecoverable. This is more likely to happen quicker with a
cell phone than with a computer hard drive. It's imperative
that we get the phone for examination as quickly as possible
once you become suspicious of your child's activity
What should I do if I
know my child is being contacted by an adult which I believe is
Will I be required to
sign any contracts
Once you receive a
report from us and you recognize a person who is contacting
your minor child inappropriately, you should immediately
contact the police within your jurisdiction. Because our
testing and examination procedures are within law
enforcement standards, they may use our report for
YES. You will be
required to sign a "service agreement" with
our company. It will outline that you agree with the terms
and conditions that we discussed during your phone
inquiry. It's straight forward with no awkward